Job Details

Customer Service Representative FT


Address

3295 College Street,
Beaumont, Texas 77701

Description

Customer Service Representative

 

General Responsibilities:

The Customer Service Representative’s responsibilities include, but are not limited to, providing support and solutions to customers regarding product or service issues/concerns.  The associate answers incoming calls, provides every customer with the highest level of customer service with a reassuring, professional attitude and a willingness to resolve the situation, and maintains accurate customer records by updating account information.

 

Qualifications:

  • Must have excellent customer service skills and be able to resolve conflict
  • Must have strong communication and organizational skills
  • Experience working in call center(s) is preferred
  • Computer and clerical experience is preferred
  • Must be able to remain in a stationary position for long periods of time
  • Stable work history
  • Bilingual is a plus
  • High school diploma or GED is required

 

Salary:

  • Commensurate with experience

 

Schedule:

  • Full time schedule, including evenings, weekends and holidays, with overtime as needed; Hours may vary between Monday through Friday, 7 a.m. to 10 p.m., Saturday, 7 a.m. to 9 p.m., and Sunday, 9 a.m. to 8 p.m.

  

 

Conn’s is PROUD to be an equal opportunity employer.