Job Details

Application Administrator


4055 Technology Forest,
The Woodlands, Texas 77381-2007


General Responsibilities: This new role will support the Point of Sale solution and will have overall responsibility for the installation, configuration and ongoing maintenance of the application.  The application administrator will ensure hardware and software is installed properly and the system is configured to meet business requirements for both test and production systems. It will include setting up and maintaining system and application security for all users accessing the Point of Sale application. The administrator will monitor system performance, conduct stress tests and engage other groups (Conn’s and other 3rd party vendors) as necessary to help resolve application related performance issues. This role will be responsible for setting up, monitoring and maintaining scheduled jobs to support the application such as polling of sales transactions and data interfaces.  The Administrator will act as a primary liaison between the software vendor help desk, depot services and hosting facilities to ensure Conn’s business needs are being addressed. Qualifications: ·        Must have high school diploma·        College/Degree: 2 or 4 year degree·        10 years of application and system administration experience·        5+ years of IT system administration experience ·        Experience with point of sale systems in a retail environment·        Knowledge of hardware installation processes, network protocols, application installation/configuration, help desk processes, disaster recovery, and stress testing·        Excellent troubleshooting and analytical skills, ability to handle multiple complex problems·        Requires in depth knowledge of application administration, security, job scheduling and data interfaces.·        Excellent oral and written communication skills, ability to communicate with help desk and provide support to end user community·        Ability to work well as part of a team and prioritize work·        Some travel may be required to Conn’s and 3rd party vendor locations Salary: Commensurate with experience and performance. Schedule: 40 hours per week, 5 days a week. Must be willing to work variable hours to accommodate working with sales and operations staff. Some additional hours may be required during peak times.