Job Details

Collection Specialist


3295 College Street,
Beaumont, Texas 77701


Collections Specialist


General Responsibilities:

The Collections Specialist’s responsibilities include, but are not limited to; supporting the management team at Conn’s to maintain exceptional customer service, and protecting the Company’s assets by convincing past-due customers to pay their account to a current status by overcoming objections according to Company policy and procedure.



  • Prior customer service, call center or collections experience is required
  • Data entry skills are preferred
  • Computer and clerical experience is preferred
  • Must be able to remain in a stationary position for long periods of time
  • Stable work history
  • Bilingual is a plus
  • Undergraduate degree is preferred
  • High school diploma or GED is required



  • Commensurate with experience and education



  • Full time schedule, including evenings, weekends and holidays, with overtime as needed; Hours may vary between Monday through Friday, 7 a.m. to 10 p.m., Saturday, 7 a.m. to 9 p.m., and Sunday, 7 a.m. to 8 p.m.



Conn’s is PROUD to be an equal opportunity employer.