Selecting a Job Opening and Creating an Applicant Portal Login Account

When applicants initially navigate to the applicant portal, the Welcome page displays. New applicants can click New Applicant to search for available job openings via the Job Search page. Once the applicant clicks New Applicant from the Welcome page, they can begin the process of selecting a job opening to apply to and creating an applicant portal login account, depending on the method by which the applicant accesses the applicant portal, such as via an application invitation e-mail that human resources associates send, from a hyperlink on a third-party job posting site, or by some other means.

Returning applicants can type their User Name and Password in the corresponding fields and then click Login to continue completing their saved application.

To Search for and Locate a Job Opening

Use the following procedure to select a job opening.

Applicants do not need to search for or select a job opening if the human resources associate sends the application invitation directly from the Applicant dashboard. Applicants can use the automatic hyperlink in the application invitation that the human resources associate sends from the Applicant dashboard to begin completing an online application for the specific job opening to which they want to apply once they create an applicant portal login account.

1. From the Welcome page, click New Applicant. The Job Search page displays.
2. Do one or more of the following as necessary to select overall search and filter criteria for the job opening to which you want to apply:
• Select the title or position of the job opening from the Job Title drop-down field.
• Type one or more keywords related to the title or position of the job opening in the Keywords field.
3. Do one or more of the following to select criteria for a location or radius search:
• Click the Location Search tab and then select the checkboxes for any city or state by which you want to filter for job openings in the Results section.
• Click the Radius Search tab, type the street address, city, and state by which you want to filter job openings in the Address field as necessary, type the ZIP code by which you want to filter job openings in the Zipcode field, and then select the maximum distance of the radius by which you want to filter job openings from the Maximum Distance drop-down field. The Maximum Distance option you select applies a filter that limits the results in the Results section to only include job openings located within the latitude and longitude radius from the address or ZIP code that you choose.
4. Click Search. The Results section of the Job Search page refreshes to display a list of the job openings that match your search and filter criteria. If the job opening to which you want to apply does not display in Results section, repeat steps 2-3 to revise your search and filter criteria as necessary.

Once you perform a search to locate the job openings that you are interested in, you can use the Label field in the Save as Search Agent section to create a job search agent based on your search criteria. You must have an active applicant portal login account in order to save job search agents. If you are not a returning applicant and you attempt to save your job search agent, a pop-up displays which you must use to create your login account. Refer to the Managing Job Search Agents topic for more information on job search agents.

5. Click the Add to Favorites icon to add job openings to your list of favorites as necessary. You can add jobs to your list of favorites for future reference from the My Favorites tab of the Candidate dashboard. If you select the Add to Favorites icon for a job opening, the Results section refreshes to display the active version of the icon.
6. Click the Apply Now! hyperlink that matches the job opening for which you want to submit an application. The Create Account or Login pop-up displays.
7. Do one of the following as necessary:
• If you created an applicant portal login account when previously applying for a job opening, click the Login button. The Login pop-up displays. Type your User Name and Password and then click Login.
• If you are a new applicant and you have not created an applicant portal account when previously applying for a job opening, click Create Account. The Create Login Account page displays. Continue to the next procedure to create your applicant portal account.

You cannot reapply to the same job opening once you begin the form completion phase of the online application process for the job opening. Once you apply to a specific job opening, if you attempt to locate the job opening on the Job Search page, the Apply Now! hyperlink is replaced with an inactive value of Submitted in the Results section. Additionally, if you click the Title hyperlink from the Results section for the job opening, the Apply button from the Viewing Job Details page is not active.

To Create an Applicant Portal Login Account

1. From the Create Login Account page, type your first name in the First Name field.
2. Type your last name in the Last Name field.
3. Type your user name in the User Name field.
4. Type your password in the Password field and then re-type the password in the Confirm Password field.

The value you type for the User Name field must meet the following guidelines: Must be 6-50 characters in length. Must contain at least one uppercase alphabetical character. Must contain at least one lowercase alphabetical character. Cannot contain spaces or special characters. The value you type for the Password and Confirm Password fields must adhere to the following Pangea system rules for account password complexity: Must be at least 8 characters in length, depending on the PasswordMinLength Metadata setting. Must contain characters that meet at least 3 of the following 4 criteria categories: Upper-case letters Lower-case letters Numeric characters (at least 2) Special characters Cannot match the user name for your user account. Cannot contain the user name for your user account. Cannot contain your First Name Cannot contain your Last Name The password character length rule may differ based on the current value of the PasswordMinLength Metadata setting for your client environment. Contact your system administrator for more information on the PasswordMinLength Metadata setting.

5. Do one of the following as necessary, depending on whether your business or organization utilizes the standard method, the alternate identification method, or a combination of these methods for user account activation:
• If your business or organization utilizes the standard account identification method, select the Security Code radio button and then type your 4-digit security code in the subsequent Security Code field that displays.
• If your business or organization utilizes the alternate identification method of an alternative identification code, select the Other ID radio button and then type your alternate identification code in the subsequent Other ID field that displays.

The field labels for the Security Code and Other ID radio button and text fields may differ depending on your client environment. Additionally, if you are applying directly from application invitation and the hiring associate, hiring manager, or recruiter opted to prefill the Other ID field when sending the invitation, the Other ID text field may display as a disabled field that is prefilled by default. In this case, you do not need to modify the Other ID text field since it includes the alternate identification code that your hiring, associate, hiring manager, or recruiter specified for your account when inviting you to apply.

6. Select a first recovery question type from the Recovery Question 1 drop-down field and then type an answer to the recovery question in the Answer1 field.
7. Select a second question type from the Recovery Question 2 drop-down field and then type an answer to the recovery question in the Answer2 field.

The value you type in the corresponding Answer fields for Security Question 1 and Security Question 2 must be between 1 and 200 characters in length.

8. Type your e-mail address in the Email field.

The Email field displays as a required field on the Create Login Account page if the IsAccountCreationEmailRequired Metadata setting is set to True.

9. Click Next. The system issues an automated e-mail message to the applicant to indicate that the account has been created and includes a link to return to the incomplete online application.

Once the applicant creates an applicant portal login account, if the Resume Upload functionality is available for the online application, the applicant can use the Resume Upload page to either upload and confirm a resume or skip the resume upload process.

To Reset the Password for an Applicant Portal Account

Use the following procedure to reset an account password in the event that returning applicants cannot log in using their original User Name and Password fields, if they lock their account due to multiple invalid login attempts, or if they forget their password.

1. From the Welcome page, click the Forgot User Name or Password? hyperlink. The User Name or Password Recovery page displays.
2. Select the Recover Password radio button. The Password Recovery section displays.
3. Type the user name associated with user name associated with your applicant portal account in the Username field and then click Continue. The Password Recovery section refreshes to display with security question, security answer, and security code fields.
4. Type the answer to the first security question you defined when you created the account in the Answer field below the Security Question 1 field.
5. Type the answer to the second security question you defined when you created the account in the Answer field below the Security Question 2 field.
6. Do one of the following as necessary, depending on whether your business or organization utilizes the standard method, the alternate identification method, or a combination of these methods for user account activation:
• If your business or organization utilizes the standard account identification method, type the 4-digit security code you defined when you created the account in the 4 Digit Security Code field.
• If your business or organization utilizes the alternate identification method of an alternative identification code, type your alternate identification code in the 4 Digit Security Code or Other ID field.

The field label for the Other ID portion of the 4 Digit Security Code or Other ID field may differ depending on your client environment.

7. Click Submit. The Please Update your Password section displays.
8. Type the new password for the account in the New Password field, and then re-type the password in the Confirm Password field.

The value you type for the Password and Confirm Password fields must adhere to the following Pangea system rules for account password complexity: Must be at least 8 characters in length, depending on the PasswordMinLength Metadata setting. Must contain characters that meet at least 3 of the following 4 criteria categories: Upper-case letters Lower-case letters Numeric characters (at least 2) Special characters Cannot match the user name for your user account. Cannot contain the user name for your user account. Cannot contain your First Name Cannot contain your Last Name The password character length rule may differ based on the current value of the PasswordMinLength Metadata setting for your client environment. Contact your system administrator for more information on the PasswordMinLength Metadata setting. Additionally, the value you type for the New Password and Confirm Password fields cannot match any password previously associated with your user account if you are attempting to reset your password or update your password as a result of your user account expiring.

9. Click Update. The Welcome page displays.

To Retrieve the User Name for an Applicant Portal Account

1. From the Login page, click the Forgot User Name or Password? hyperlink. The User Name Recovery page displays.
2. Select the Recover User Name radio button. The User Name Recovery section displays.
3. Type the e-mail address associated with your applicant portal account in the Email field.
4. Click Send Email. The user name is automatically sent via e-mail to the e-mail address associated with your applicant portal account.