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Completing the Online Application

Once a new applicant selects an online application type, they can begin working to complete the necessary forms that comprise the online application form collection. The online application forms that the applicant must complete differ according to the online application type the applicant selected when they initially created an account. However, most online applications include the following types of forms:

Note

The applicant can click Save and Exit to save their progress and exit the application process if they are unable to complete application forms at this time.

The online application forms are designed to validate and save data as the applicant completes each form. The applicant can use the navigation pane on the left side of each form to view the currently highlighted form they are working to complete and to monitor their progress in the online application form sequence, which may differ based on the online application the applicant selected. Applicants must complete all mandatory fields on a form in order to use the Previous and Next buttons to navigate to a different form in the online application form sequence.

To Complete Multi-entry Forms

Multi-entry forms consist of forms that allow you to provide multiple iterations of information towards the context of a single form, such as historical data for employment. Use the following procedure to complete multi-entry forms:

The steps and button label titles may differ depending on the configuration of the multi-entry form and the settings you system administrator configures for your environment.

  1. Complete all required form fields for the current iteration of the form, including any fields that allow you to designate that the present entry of the multi-entry form is the most current.
  2. Click the Save button. The multi-entry form refreshes to display a summarized section that includes values or options you selected when completing the previous iteration of the form.
  3. Do one of the following as necessary:
  4. Repeat Step 3 as necessary to add, modify, or remove iterations of information for the multi-entry form. If you do not need to make any additional changes, Next. The next form in the overall form sequence displays.

To Complete the Background Check and FCRA Consent Form

Use the following procedure to complete the Background Check and FCRA Consent form.

  1. Review the Background Check and FCRA Consent form and then click Yes or No to indicate whether you want to receive a Consumer Credit Report.
  2. Click the checkbox to indicate your consent for the Background Check and FCRA Consent information and that you agree to the release of background reports as part of this application.
  3. Do one of the following as necessary, depending on whether the mouse signature feature is active for the form:
  4. Click Next. The next form in the overall form sequence displays.

To Complete the SSN and DOB Form

Use the following procedure to provide your Social Security Number (SSN) and Date of Birth (DOB) information and complete the SSN and DOB form.

  1. Type your social security number in the SSN fields. As you type characters for the beginning 3-digit, middle 2-digit, and last 4-digit fields, your cursor automatically moves to the next field.
  2. Re-type your social security number in the Confirm SSN fields. As you type characters for the beginning 3-digit, middle 2-digit, and last 4-digit fields, your cursor automatically moves to the next field.
  3. Type your date of birth, in MM/DD/YYYY format, in the Birth Date field. You can also click the calendar icon to select the date you want.
  4. Click Next. The next form in the overall form sequence displays.

To Complete the Additional Documents Form

Use the following procedure to attach additional documents and complete the Additional Documents form. You can also add other documents you want to submit with your application as necessary. The individual file size limit for each document is 2MB, and additional documents are limited to the following file types:

Note

If the Resume Mirror functionality is available for the online application and you upload a resume file via the Resume Upload page, the file that you upload displays as attached by default with a Document Description of Resume on the Additional Documents form . While you can remove the resume that you originally uploaded on the Resume Upload page or upload a different resume file, any changes that you make to the resume file via the Additional Documents form have no effect on the Resume Mirror functionality.

  1. Type a description of the document in the Document Description field.
  2. Click Browse to browse to and select the document you want to attach.
  3. Click Add Document.
  4. Repeat steps 1-3 to add additional documents as necessary.
  5. Note

    Internet Explorer 7 does not provide native support for viewing Tagged Image Format (TIF, TIFF) files. As a result, if you select a file with this format to include as an additional document, the file may not display correctly if you click the Open Document icon to preview the image. Additionally, if you have an older version of Microsoft Excel installed and you attempt to open a file in Microsoft Excel (.xls, .xlsx) format, the following message displays:

    "The file you are trying to open, 'getDocument.aspx', is in a different format than specified by the file extension. Verify that the file is not corrupted and is from a trusted source before opening the file. Do you want to open the file now?"

    You can click Open to open the Microsoft Excel file if you receive this message.

  6. Click Next. The next form in the overall form sequence displays.

To Complete External Site Forms

External Site forms serve as placeholders for content from an external site, such as a third-party assessment or questionnaire that is hosted on a site external to the Pangea system. External Site forms allow you to seamlessly access the content from the external site without interrupting the online application process. When applicants initially access an external site form, the form consists of instructional text and a redirect button.

If the external site form references a third-party assessment site, you need to modify the privacy settings for your browser to allow the acceptance of third-party cookies. Refer to the Internet Explorer Help documentation for more information on how to update your settings for third-party cookies.

Applicants can click the redirect button to open the External Site within either a new separate pop-up or a new browser window or tab. Once the applicant completes the survey, questionnaire, assessment, or other action that is required for the external site, the applicant can click the submit button at the bottom of the pop-up to close the pop-up and continue working to complete the online application. While applicants can click the Save and Exit button to save their progress in the external site form, they cannot continue to the next form in the online application form collection sequence until they click the I am finished button to complete the external site form.

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