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Managing User Account Security and Delegate Information

The Manage Security Information pop-up allows you to update the security information associated with your Pangea user account, including your security code, login password, security question and answer pairs, and security codes. You can also use the Manage Security Information pop-up to update the delegate information associated with delegation profiles for your Pangea system user account. Account delegation allows you to indicate other system users that can inherit and effectively impersonate your user account for a specific period of time. In order to protect your privacy and to promote consistency with the Pangea system security policy, the Personal Information tab on the Home dashboard is not available for a delegated user who logs into Pangea using your account.

The Manage Delegated Users section only displays on the Manage Security Information pop-up if the EnableManageDelegates Metadata setting is active for your environment. Contact your system administrator for assistance with activating the EnableManageDelegates Metadata setting.

You can use the Manage Security Information pop-up to do the following:

To Update User Account Security Information

  1. From any dashboard in the main Pangea portal, click the My Account hyperlink. The Manage Security Information pop-up displays.
  2. Type the current login password for your user account in the Current Password field.
  3. Modify the 4-digit security code used to access your user account in the 4 Digits Security Code field as necessary.
  4. Select the first security question for your user account from the Security Question 1 drop-down field and then type a new answer to the security question in the subsequent Answer field as necessary.
  5. Select the second security question for your user account from the Security Question 2 drop-down field and then type a new answer to the security question in the subsequent Answer field as necessary.
  6. The value you type in the corresponding Answer fields for Security Question 1 and Security Question 2 must be between 1 and 200 characters in length.

  7. Select the Change Password checkbox to display the Current Password and New Password fields, type the new login password for your user account in the New Password field, and then re-type the new password in the Confirm Password as necessary.
  8. Note

    The value you type for the Password and Confirm Password fields must adhere to the following Pangea system rules for account password complexity:

    • Must be at least 8 characters in length, depending on the PasswordMinLength Metadata setting.
    • Must contain characters that meet at least 3 of the following 4 criteria categories:
      • Upper-case letters
      • Lower-case letters
      • Numeric characters (at least 2)
      • Special characters
    • Cannot match the user name for your user account.
    • Cannot contain the user name for your user account.
    • Cannot contain your First Name
    • Cannot contain your Last Name

    The password character length rule may differ based on the current value of the PasswordMinLength Metadata setting for your client environment. Contact your system administrator for more information on the PasswordMinLength Metadata setting.

    Additionally, the value you type for the New Password and Confirm Password fields cannot match any password previously associated with your user account if you are attempting to reset your password or update your password as a result of your user account expiring.

  9. Click Submit. The Pangea system automatically sends an e-mail to the e-mail address associated with your account to inform you that your account information has been updated.

To Create an Account Delegate Profile

  1. From any dashboard in the main Pangea portal, click the My Account hyperlink. The Manage Security Information pop-up displays.
  2. Click the Create New Delegate icon. The Manage Security Information pop-up refreshes to display fields you can use to create the account delegate profile.
  3. Type a portion of the last name of the individual employee to whom you want to delegate your account permissions and settings in the Delegated User Name field and then select the employee you want from the subsequent drop-down field.
  4. System users are not eligible for account delegation if the System or Security Admin Module permissions are active for the user role associated with their user account. As a result, you cannot select system users associated with the user role when creating or modifying account delegate profiles. Contact your system administrator for assistance with updating user role permissions.

  5. Type the date, in MM/DD/YYYY format, by which you want the account delegation to begin in the Start Date field. You can also click the calendar icon to select the date you want.
  6. Type the date, in MM/DD/YYYY format, by which you want the account delegation to end in the End Date field. You can also click the calendar icon to select the date you want.
  7. Click the Accept icon.

To Modify an Existing Account Delegate Profile

  1. From any dashboard in the main Pangea portal, click the My Account hyperlink. The Manage Security Information pop-up displays.
  2. Click the Edit icon for the account delegate profile you want to modify. The Manage Security Information pop-up refreshes to display fields you can use to modify the delegate profile.
  3. Modify settings for the profile as necessary and then click the Update icon.

To Delete an Existing Account Delegate Profile

  1. From any dashboard in the main Pangea portal, click the My Account hyperlink. The Manage Security Information pop-up displays.
  2. Click the Delete icon for the account delegate profile you want to delete. A message displays to confirm whether you want to delete the account delegate.
  3. Click OK.

 

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