Creating and Managing Vendor Portal Accounts

When vendor business applicants initially navigate to the Returning Vendor portal from a vendor invitation, the Results page displays. New vendor business applicants can click the Apply Now hyperlink from the Results page to create their vendor applicant portal account and begin the online application process. Returning vendors that have already created their vendor applicant portal account can type their User Name and Password in the corresponding fields on the Welcome page to either continue completing their application or access the Returning Vendor dashboard.

Returning vendors can type their User Name and Password in the corresponding fields and then click Login to continue completing their saved application.

To Create an Vendor Portal Login Account

1. From the Create Login Account page, type your user name in the User Name field.
2. Type your password in the Password field.

The value you type for the User Name field must meet the following guidelines: Must be 6-50 characters in length. Must contain at least one uppercase alphabetical character. Must contain at least one lowercase alphabetical character. Cannot contain spaces or special characters. The value you type for the Password and Confirm Password fields must adhere to the following Pangea system rules for account password complexity: Must be at least 8 characters in length, depending on the PasswordMinLength Metadata setting. Must contain characters that meet at least 3 of the following 4 criteria categories: Upper-case letters Lower-case letters Numeric characters (at least 2) Special characters Cannot match the user name for your user account. Cannot contain the user name for your user account. Cannot contain your First Name Cannot contain your Last Name The password character length rule may differ based on the current value of the PasswordMinLength Metadata setting for your client environment. Contact your system administrator for more information on the PasswordMinLength Metadata setting.

3. Re-type your password in the Confirm Password field.
4. Do one of the following as necessary, depending on whether your business or organization utilizes the standard method, the alternate identification method, or a combination of these methods for user account activation:
• If your business or organization utilizes the standard account identification method, select the Security Code radio button and then type your 4-digit security code in the subsequent Security Code field that displays.
• If your business or organization utilizes the alternate identification method of an alternative identification code, select the Other ID radio button and then type your alternate identification code in the subsequent Other ID field that displays.

The field labels for the Security Code and Other ID radio button and text fields may differ depending on your client environment. Additionally, if you are applying directly from application invitation and the hiring associate, hiring manager, or recruiter opted to prefill the Other ID field when sending the invitation, the Other ID text field may display as a disabled field that is prefilled by default. In this case, you do not need to modify the Other ID text field since it includes the alternate identification code that your hiring, associate, hiring manager, or recruiter specified for your account when inviting you to apply.

5. Select a first recovery question type from the Recovery Question 1 drop-down field and then type an answer to the recovery question in the Answer1 field.
6. Select a second question type from the Recovery Question 2 drop-down field and then type an answer to the recovery question in the Answer2 field.

The value you type in the corresponding Answer fields for Security Question 1 and Security Question 2 must be between 1 and 200 characters in length.

7. Type your e-mail address in the Email field.

The Email field displays as a required field on the Create Login Account page if the IsAccountCreationEmailRequired Metadata setting is set to True.

8. Click Next. Once you create your vendor applicant account, you can begin the form completion phase of the online application process.

To Reset the Password for a Vendor Portal Account

Use the following procedure to reset an account password in the event that returning applicants cannot log in using their original User Name and Password fields, if they lock their account due to multiple invalid login attempts, or if they forget their password.

1. From the Welcome page, click the Forgot User Name or Password? hyperlink. The User Name or Password Recovery page displays.
2. Select the Recover Password radio button. The Password Recovery section displays.
3. Type the answer to the first security question you defined when you created the account in the Answer field below the Security Question 1 field.
4. Type the answer to the second security question you defined when you created the account in the Answer field below the Security Question 2 field.
5. Do one of the following as necessary, depending on whether your business or organization utilizes the standard method, the alternate identification method, or a combination of these methods for user account activation:
• If your business or organization utilizes the standard account identification method, type the 4-digit security code you defined when you created the account in the 4 Digit Security Code field.
• If your business or organization utilizes the alternate identification method of an alternative identification code, type your alternate identification code in the 4 Digit Security Code or Other ID field.

The field label for the Other ID portion of the 4 Digit Security Code or Other ID field may differ depending on your client environment.

6. Click Submit. The Please Update your Password section displays.
7. Type the new password for the account in the New Password field, and then re-type the password in the Confirm Password field.

The value you type for the Password and Confirm Password fields must adhere to the following Pangea system rules for account password complexity: Must be at least 8 characters in length, depending on the PasswordMinLength Metadata setting. Must contain characters that meet at least 3 of the following 4 criteria categories: Upper-case letters Lower-case letters Numeric characters (at least 2) Special characters Cannot match the user name for your user account. Cannot contain the user name for your user account. Cannot contain your First Name Cannot contain your Last Name The password character length rule may differ based on the current value of the PasswordMinLength Metadata setting for your client environment. Contact your system administrator for more information on the PasswordMinLength Metadata setting. Additionally, the value you type for the New Password and Confirm Password fields cannot match any password previously associated with your user account if you are attempting to reset your password or update your password as a result of your user account expiring.

8. Click Update. The Welcome page displays.

To Retrieve the User Name for an Vendor Portal Account

1. From the Login page, click the Forgot User Name or Password? hyperlink. The User Name Recovery page displays.
2. Select the Recover User Name radio button. The User Name Recovery section displays.
3. Type the e-mail address associated with your applicant portal account in the Email field.
4. Click Send Email. The user name is automatically sent via e-mail to the e-mail address associated with your vendor portal account.

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