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Managing the Application Invitation Log

The Manage Invitations page allows you to view and manage the Application Invitation log. The Application Invitation log allows you to perform a search and apply filters for, view details for, resend, and cancel invitations that hiring associates previously sent via the Applicant dashboard.

You can only access the Application Invitation log if the Manage Invitations permission is active for the user role associated with your user account. Contact your system administrator for assistance with updating user role permissions.

You can use the Manage Invitations page to do the following:

To Apply Filters and Search for Invitations

  1. From the Applicant dashboard, click the Manage Invitations icon. The Manage Invitations page displays.
  2. Do one or more of the following to filter and search criteria for the invitations you want to locate as necessary:
  3. Click Filter. The Manage Invitations page refreshes display invitation records that match your search and filter criteria.

To View Invitation Details

  1. From the Applicant dashboard, click the Manage Invitations icon. The Manage Invitations page displays.
  2. Apply filters and search for the invitation for which you want to view details as necessary.
  3. Click the View Invitation icon. The Manage Invitation - View page displays.
  4. Review the invitation details that display on the Manage Invitation - View page.

To Resend Invitations

  1. From the Applicant dashboard, click the Manage Invitations icon. The Manage Invitations page displays.
  2. Apply filters and search for the original invitation you want to resend as necessary.
  3. Click the Resend Invitation icon. The Manage Invitation - Resend page displays.
  4. Modify the e-mail address of the applicant via the Email field as necessary.
  5. Click Send.

To Cancel Previously Sent Invitations

You can only cancel previously sent invitations if the current invitation status of the invitation is Invitation Sent.

When you cancel a previously sent invitation, you effectively prevent the invited applicant from directly applying to the job opening via the invitation. Once you cancel an invitation, if the applicant attempts to directly apply to the job via the invitation, the applicant receives an error message when they are redirected to the applicant portal to indicate that the application they are attempting to complete is invalid. As a result, you should use caution when considering canceling invitations.

Additionally, the InvitationCancelledAlert Metadata setting indicates the error message that displays under these circumstances. Contact your system administrator for assistance with updating the InvitationCancelledAlert Metadata setting.

  1. From the Applicant dashboard, click the Manage Invitations icon. The Manage Invitations page displays.
  2. Apply filters and search for the original invitation you want to cancel as necessary.
  3. Click the Cancel Invitation icon. A message displays to confirm whether you want to cancel the invitation.
  4. Click OK.

 

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