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Viewing and Managing Documents, Forms, and Applicant Information

Human resources personnel can click the Name column hyperlink from the Applicants list on the Applicant dashboard to access the Document List pop-up. The Document List pop-up allows you to review and update contact and identification information for the applicant, view a list of documents uploaded during or after the online application process as well as PDF forms, action form collections, and assessments completed during the hiring process, and any pre-populated forms from the online application. You can also use the pop-up to countersign online forms, determine whether the online form displays to the applicant, upload and attach documents, and add notes regarding the applicant. Human resources personnel can obtain an electronic copy of the document or form by clicking the corresponding name hyperlink on the Document List pop-up.

The file name of the documents that you upload cannot exceed 50 characters in length or include the following special characters: \ / : * ? " < > | (). Additionally, documents that you upload and attach are limited to the following file types:

Note

Internet Explorer 7 does not provide native support for viewing Tagged Image Format (TIF, TIFF) files. As a result, the file may not display correctly when you attempt to open and preview the image from the Document List pop-up. Additionally, if you have an older version of Microsoft Excel installed and you attempt to open a file in Microsoft Excel (.xls, .xlsx) format, the following message displays:

"The file you are trying to open, 'getDocument.aspx', is in a different format than specified by the file extension. Verify that the file is not corrupted and is from a trusted source before opening the file. Do you want to open the file now?"

You can click Open to open the Microsoft Excel file if you receive this message.

Note

If you need to capture the countersignature date in the document, you must strictly configure the corresponding PDF form field. Contact your system administrator for assistance with configuring PDF form field tags to capture the countersignature date in PDF forms.

You can use the Document List pop-up to do the following:

 

To Modify Applicant Information

  1. From the Applicant dashboard, perform a search and apply filters as necessary to locate the applicant for which you want to update contact information.
  2. Click the corresponding Name column hyperlink of the applicant record you want to update from the Applicants list. The Document List pop-up displays.
  3. From the Contact Information section, click the Edit Contact Info icon. The Document List pop-up refreshes to display fields you can use to update contact information for the applicant.
  4. Modify the value for the E-mail, Work Phone, Home Phone, or Other ID fields as necessary and then click the Update Info icon.

To Upload and Attach Documents

The maximum file size for any individual document or file you upload and attach cannot exceed 4MB.

  1. From the Applicant dashboard, perform a search and apply filters as necessary to locate the applicant for which you want to upload and attach documents.
  2. Click the corresponding Name column hyperlink of the applicant record for which you want to upload and attach documents from the Applicants list. The Document List pop-up displays.
  3. From the Attached Documents section, click the Browse button next to the Document field to locate and select the document you want to upload.
  4. Click Attach Document. The Document List pop-up refreshes to display the document you uploaded.
  5. Select the Publish checkbox to indicate whether you want the document to be visible to the applicant via the Candidate as necessary.

To Countersign or Publish Online Forms

You cannot countersign or publish online application form collections. As a result, the Countersign and Publish checkboxes are inactive for forms that display with a Source of OA Form in the Application Forms section.

  1. From the Applicant dashboard, perform a search and apply filters as necessary to locate the applicant for which you want to countersign or publish forms.
  2. Click the corresponding Name column hyperlink of the applicant record for which you want to countersign or publish forms from the Applicants list. The Document List pop-up displays.
  3. From the Application Forms section, do one or more of the following as necessary to countersign or publish forms:
  4. Click Save.

To Add, Modify, or Delete Applicant Notes 

  1. From the Applicant dashboard, perform a search and apply filters as necessary to locate the applicant for which you want to add, modify, or delete applicant notes.
  2. Click the corresponding Name column hyperlink of the applicant record for which you want to add, modify or delete applicant notes. The Document List pop-up displays.
  3. From the Applicant Notes section, do one or more of the following as necessary:

You cannot edit or delete applicant notes that you did not originally add to the applicant record. The only exception to this policy is if you are the direct manager for the contracting associate that originally adds a note towards the applicant record, in which case you can also delete notes added by associates for which you are responsible.

 

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