About EEV Photo Matching

Photo matching is an automatic part of creating a case in EEV/E-Verify that prompts you to compare an employee’s photo ID with a photo that displays on your monitor or display. The photo matching step occurs automatically when you create a case that uses the following documents for employment eligibility:

• U.S. Passport or Passport Card
• Permanent Resident Card (Form I-551)
• Employment Authorization Document (Form I-766)

E-Verify requires you to make a copy of the documents above and retain them with the Form I-9. Refer to the Upload and Attach Employee Task Documents procedure in the Viewing and Uploading Employee Documents and Forms topic for more information on how to attach documents to Form I-9 completion tasks.

When the employee presents one of these documents and the Form I-9 information matches DHS records, the employee’s photo automatically displays. Matching photos is easy – simply compare the photo as displayed on your screen to the photo on the employee’s document and determine if the photos are reasonably identical. Reasonably identical photos should be identical, but you should take into account minor variances in shading and detail between the two photographs based upon the age and wear of the employee’s document, the quality and resolution of your display screen, and the watermark on the photo in E-Verify to protect it from unlawful use.

When the case meets the circumstances of the photo matching process, the Initial Eligibility field on the Case Details page displays a Photo Matching Required status. The Case Details page also displays the Identity Verification section, which includes a photograph of the employee along with fields you can use to confirm employment eligibility document photos.

To Confirm Employment Eligibility Document Photos

1. From the Identity Verification section of the Case Details page, carefully review the photograph of the employee that displays in this section with the photo of the employee from the employment eligibility document.

You should not compare the photo displayed to the actual employee. Instead, you should compare the picture on the document to the picture that displays from the Case Details page.



Case Details - Identity Verification

2. Do one of the following as necessary based on whether the photos match:
• Select the Yes radio button from the Does the photograph below match the photograph on the document provided by the employee? field if the photos match and then continue to the next step.
• Select the No radio button from the Does the photograph below match the photograph on the document provided by the employee? field and then proceed to Step 4.

If the text "No Photo on this Document" displays instead of a photo, select the Yes radio button.

3. Click Next. Upon receiving a response of Employment Authorized, you have successfully completed this procedure and you can close the EEV case. Refer to the Closing Employment Authorized EEV Cases topic for details on how to close the case.
4. Click Next. The Case Details page refreshes to display the Photo Matching Results section. The Photo Matching Results section displays the Determination field, which includes a value of Photo Does Not Match. The Initial Eligibility field also refreshes to display a value of Tentative Non-confirmation or DHS Verification in Process.

Under these circumstances, if the photos do not match, you should contact GIS for further information on how to proceed with the case.



Case Details - Photo Does Not Match

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