Logging In to Pangea

The Login page is the first page you navigate to in the Pangea system. The Login page allows you to log in to the Pangea system, reset your password, or activate your new user account.

You can use the Login page to do the following:

• Log In to the Pangea System
• Reset your Password
  
• Retrieve your User Name
• Activate your New User Account

To Log In to the Pangea System

1. From the Login page, type your user name in the Username field.
2. Type your password in the Password field.
3. Click Login. If other users have delegated their user account to you, the Delegate Users page displays. If other users have not delegated their user account to you, you have completed this procedure.
4. Do one of the following:
• Select the Self option from the Users drop-down field to log using your account.
• Select the user whose account has been delegated for you to use from the Users drop-down field.
5. Click Submit. If the Delegate Users page refreshes to display a notification that another system user is actively using the delegated user account, you can either click Return to Log In to return to the Login page, or select the checkbox to terminate the session for the user that is actively using the delegated user account, click Return to Log In, and then log in again using the delegated account.

To Reset your Password

1. From the Login page,click the Forgot User Name or Password? hyperlink. The User Name or Password Recovery page displays.
2. Select the Recover Password radio button. The Password Recovery section displays.
3. Type the user name associated with your user account in the Username field and then click Continue. The Password Recovery section refreshes to display with security question, security answer, and security code fields.
4. Type the answer to the security questions in the corresponding Answer fields. The security question and answer pairs were configured when your account was initially created.
5. Type your 4-digit security code in the 4 Digit Security Code field. The Please Update your Password section displays.

You can request for a system administrator to reset your user account if you forget the answers to your security questions or cannot recall your 4 Digit Security Code. When an administrator resets your user account, you must reactivate your account as if it were new. If you requested for your account to be reset by an administrator, click the New Employee hyperlink from the Login page and continue to the Activate your User Account procedure.

6. Type the new password in the New Password field and then re-type the password in the Confirm Password field.

The value you type for the Password and Confirm Password fields must adhere to the following Pangea system rules for account password complexity: Must be at least 8 characters in length, depending on the PasswordMinLength Metadata setting. Must contain characters that meet at least 3 of the following 4 criteria categories: Upper-case letters Lower-case letters Numeric characters (at least 2) Special characters Cannot match the user name for your user account. Cannot contain the user name for your user account. Cannot contain your First Name Cannot contain your Last Name The password character length rule may differ based on the current value of the PasswordMinLength Metadata setting for your client environment. Contact your system administrator for more information on the PasswordMinLength Metadata setting. Additionally, the value you type for the New Password and Confirm Password fields cannot match any password previously associated with your user account if you are attempting to reset your password or update your password as a result of your user account expiring.

7. Click Update.

To Retrieve your User Name

1. From the Login page, click the Forgot User Name or Password? hyperlink. The User Name or Password Recovery page displays.
2. Select the Recover User Name radio button. The User Name Recovery section displays.
3. Type the e-mail address associated with your user account in the Email field.
4. Click Send Email. The user name is automatically sent via e-mail to the e-mail address associated with your user account.

To Activate your User Account

1. From the Login page, click the New Employee hyperlink. The Activate a New Employee page displays.
2. Type your first and last name in the First Name and Last Name fields, respectively.
3. Do one of the following as necessary, depending on whether your business or organization utilizes the standard method, the alternate identification method, or a combination of these methods for user account activation:
• If your business or organization utilizes the standard account identification method, type your birth date, in MM/DD/YYYY format, in the Birthday field or click the Calendar icon to select the date, type the last four digits of your social security number in the Last 4 of SSN field, and then click Next. The Create a Password page displays.
• If your business or organization utilizes the alternate identification method of an alternative identification code, type your alternate identification code in the Other ID field and then click Next. The Create a Password page displays.

The field label for the Other ID text field may differ depending on your client environment. Additionally, if you initially defined a value for the Other ID field during the account creation phase of the online application process, you must type the same value in the Other ID field of the Activate a New Employee page in order to activate your new employee user account.

4. Type the user name for your new user account in the Username field.
5. Type your e-mail address in the Email Address field.
6. Type your Password in the Password field, and then re-type the password in the Confirm Password field.

The value you type for the Password and Confirm Password fields must adhere to the following Pangea system rules for account password complexity: Must be at least 8 characters in length, depending on the PasswordMinLength Metadata setting. Must contain characters that meet at least 3 of the following 4 criteria categories: Upper-case letters Lower-case letters Numeric characters (at least 2) Special characters Cannot match the user name for your user account. Cannot contain the user name for your user account. Cannot contain your First Name Cannot contain your Last Name The password character length rule may differ based on the current value of the PasswordMinLength Metadata setting for your client environment. Contact your system administrator for more information on the PasswordMinLength Metadata setting.

7. Select a security question for your account from the Security Question 1 drop-down field and then type a corresponding answer for the question in the subsequent Answer field. Repeat this step for the Security Question 2 drop-down field and subsequent Answer field. You can use the security question and answer pairs to reset your account password in the event that you lose or forget the password.

The value you type for the corresponding Answer fields for Security Question 1 and Security Question 2 must be between 1 and 200 characters in length. Additionally, once you successfully activate your account and log in to the Pangea main portal, you can click the My Account hyperlink from any dashboard to update the password, security code, or security question and answer pairs associated with your user account. Refer to the Managing Security Information topic for more information on how to update your user account.

8. Type the 4-digit security code you want to associate with your user account in the Security Code field.
9. Click Submit. The Thank You page displays. You can click Edit Employee Datasheet to update your employee datasheet now. If you do not update your datasheet with required information directly from the Thank You page, you must update your datasheet the first time you log in to the system. Refer to the Viewing and Updating the Employee Datasheet topic for more information on the employee datasheet.

The Employee Datasheet only displays if the Beyond Boarding module is active for your environment. Contact your system administrator for assistance with activating the Beyond Boarding module.

Related Topics